1. Overview & Data Protection Principles
At Octavia Tech Solutions, we respect your privacy and are committed to safeguarding personal data in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act, India), DPDP Rules 2025, General Data Protection Regulation (GDPR), and international privacy frameworks.
2. Personal Data We Collect
We collect personal data you provide directly through our contact, inquiry, and consultation forms, including your full name, work email address, telephone number, company/organization name, country of operation, and project specifications or briefs.
3. Purpose of Processing & Itemized Notice
Personal data captured is processed solely for specified, explicit, and legitimate purposes: evaluating prospective engineering requirements, preparing technical proposals, scheduling technical discovery fit calls, administering client service level agreements (SLAs), and delivering our opt-in quarterly engineering insights. We do not sell, rent, or trade your personal data to third parties.
4. Data Protection & Security Safeguards
We maintain comprehensive administrative, technical, and physical safeguards designed to protect personal data against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use, including end-to-end encryption in transit (TLS 1.3) and strict role-based access control.
5. Data Principal Rights & Consent Withdrawal (DPDP Act, 2023)
In accordance with Chapter III of the DPDP Act 2023 and the DPDP Rules 2025, Data Principals possess the statutory right to: (1) access a summary of personal data being processed, (2) rectify, complete, and update inaccurate personal data, (3) request erasure of personal data that is no longer necessary for the specified purpose, (4) readily available grievance redressal, and (5) nominate an individual in the event of death or incapacity.
You have the absolute right to withdraw consent at any time without affecting the lawfulness of processing undertaken prior to such withdrawal. To exercise any of your statutory rights or withdraw consent, submit an email with the subject line
"Consent Withdrawal - [Your Name]" to
privacy@octaviatechsolutions.co.uk.
6. Grievance Redressal Officer (DPDP Act, 2023 & Rules 2025)
In compliance with Section 8(9) of the Digital Personal Data Protection Act, 2023 and Rule 3 of the DPDP Rules, 2025, the designated Grievance Redressal Officer for Octavia Tech Solutions is detailed below:
Designation: Grievance Redressal Officer & Data Protection Lead
Entity: Octavia Tech Solutions Private Limited
Postal Address: Bhutani Cyber Park, Sector 62, Noida, Uttar Pradesh 201309, India
Grievance Redressal Email: grievance@octaviatechsolutions.co.uk
Data Privacy Email: privacy@octaviatechsolutions.co.uk
Direct Telephone: +91 8929697574
Operational Hours: Monday through Friday, 09:30 AM to 06:30 PM IST
Statutory Turnaround Time: Written acknowledgement within 24 business hours; complete investigation and resolution within 30 days as prescribed under the DPDP Act 2023.
7. Cross-Border Data Transfers & UK/EU Operations
Where data originates from UK, EU, or US corporate clients, transfers to our Indian engineering centers are conducted under Standard Contractual Clauses (SCCs), strict Non-Disclosure Agreements (NDAs), and UK GDPR adequacy provisions. For inquiries regarding our UK client representation, contact
inquiry@octaviatechsolutions.co.uk.